Privacy Policy
ND PROFESSIONAL SERVICES, INC • Effective Date: September 9, 2026
Healthcare Information and HIPAA
"ND PROFESSIONAL SERVICES, INC provides healthcare-related services. Certain individually identifiable healthcare information may constitute Protected Health Information under HIPAA or other applicable healthcare privacy laws."
"Where HIPAA applies, Protected Health Information is handled in accordance with applicable HIPAA requirements and the ND PROFESSIONAL SERVICES, INC Notice of Privacy Practices."
1. General Website Information & Scope
This general website Privacy Policy applies to visitors of the public website operated by ND PROFESSIONAL SERVICES, INC. It explains how we collect, use, and protect non-clinical website visitor data, general inquiries, and technical analytics.
We distinguish strictly between:
- General website information: Informational content about our home healthcare capabilities.
- General inquiries: Contact forms and general chat messages requesting basic service details or consultation scheduling.
- Personal information: Basic contact details (e.g., name, phone number, email address).
- Protected Health Information (PHI): Detailed medical history, diagnoses, clinical records, or insurance member data governed by HIPAA.
- Secure healthcare communications: Dedicated, authenticated clinical channels established directly between clinical staff and patients.
2. Information We Collect on This Website
When you browse our website or submit an inquiry through our general chat or contact form, we may collect:
- Contact details you voluntarily submit: Name, email address, telephone number, and general inquiry notes.
- Technical and device analytics: IP address, browser type, operating system, approximate geographic area, and page browsing patterns.
3. SMS Communications & Separate A2P Consent
Marketing and informational SMS/text message consent is maintained strictly separate from healthcare privacy authorizations, treatment consents, and website terms acceptance. Providing a telephone number or receiving healthcare services does not automatically enroll you in marketing text communications.
If you opt-in to receive SMS notifications, you may opt out at any time by replying STOP. Standard message and data rates may apply.
4. Contact Information
If you have questions regarding this Privacy Policy or wish to inquire about our privacy practices, please contact:
ND PROFESSIONAL SERVICES, INC
9555 SW 175 Terrace
Palmetto Bay, FL 33157, United States
786-933-9580Clinical Oversight: Nurys Diaz, RN (Florida RN License # RN9404977)